Question 1

What qualifications do your teachers and caregivers have?

Accepted Answer

Our staff meets or exceeds state-mandated qualifications and participates in ongoing training. For full details, please refer to our website (https://www.tyl2.com/staff)or Parent Handbook.(https://www.tyl2.com/_files/ugd/ae5a48_b4ec1bc2fcaa48bc874ad1f29d927c87.pdf)

Question 2

What is the enrollment process like?

Accepted Answer

Enrollment begins with an online application (https://fs30.formsite.com/Guidestar01/form110/form_login.html)and scheduling a tour of our West Philadelphia facility. For Pre-K students, we offer 1–2 hour classroom observations to help your child get comfortable in the space. During your visit, we’ll share detailed program info based on your child’s age and needs.

Question 3

Are there age requirements for enrollment?

Accepted Answer

We welcome infants (https://www.tyl2.com/infants)starting at 8 weeks old. For our Pre-K program,(https://www.tyl2.com/pre-k) children must be 3 years old by September 1 of the enrollment year.

Question 4

Do you have a waitlist?

Accepted Answer

At times, we do have a waitlist. Families are invited to submit all required paperwork, and we’ll notify you as soon as an opening becomes available.

Question 5

What programs do you offer?

Accepted Answer

TYL II provides care for infants, toddlers, preschoolers, and Pre-K children. Our programs (https://www.tyl2.com/programs)are designed to nurture growth at every stage.

Question 6

What curriculum do you follow?

Accepted Answer

We use Creative Curriculum along with theme-based learning to keep children engaged and inspired. Our classrooms encourage exploration, play, and early academic skills through hands-on activities.

Question 7

Are meals and snacks provided?

Accepted Answer

Yes - nutritious meals and snacks (https://www.tyl2.com/meals-and-snacks)are provided at no cost to families.

Question 8

What are your hours of operation?

Accepted Answer

We are open Monday through Friday, 7:00 AM to 5:30 PM.

Question 9

Do you offer year-round care or summer programs?

Accepted Answer

Absolutely. We offer year-round care including engaging summer programs (https://www.tyl2.com/summer-camp)for continued learning and fun.

Question 10

Do you offer part-time and full-time care?

Accepted Answer

Yes - both part-time and full-time enrollment options are available to fit your family’s schedule.

Question 11

Do you offer weekend or 24-hour daycare?

Accepted Answer

No - TYLII is open weekdays only. We do not offer weekend or overnight care at this time.

Question 12

What qualifications do your teachers and caregivers have?

Accepted Answer

Our staff meets or exceeds state-mandated qualifications and participates in ongoing training. For full details, please refer to our website (https://www.tyl2.com/staff)or Parent Handbook.(https://www.tyl2.com/_files/ugd/ae5a48_b4ec1bc2fcaa48bc874ad1f29d927c87.pdf)

Question 13

How do you communicate with families?

Accepted Answer

We keep parents informed through monthly newsletters, email updates, Procare Engage, phone calls, and in-person conversations as needed.

Question 14

What is your illness policy?

Accepted Answer

Our illness policy — including COVID-19 protocols — is detailed in our Parent Handbook, available on our website. We’re committed to keeping our center safe and healthy for all children.

Question 15

What security measures are in place?

Accepted Answer

Your child’s safety is our top priority. We have indoor and outdoor security cameras, locked exterior doors, and limited access for non-authorized individuals.

Question 16

What should my child bring each day?

Accepted Answer

A change of clothes, weather-appropriate outerwear, diapers or pull-ups (if needed), and any comfort items are great to include. We'll provide you with a full checklist based on your child’s age and classroom.

Question 17

Can I schedule a tour?

Accepted Answer

Yes! We’d love to meet you. Families can inquire via our website,(https://www.tyl2.com/contact) call us directly, or stop by during business hours to schedule a tour.

Frequently Asked Questions